Returns & Exchanges
We gladly accept returns from customers who purchased their Chef Handler product from the www.chefhandler.com website. We will process your return for an exchange or a site credit. We do not offer a refund for products not purchased directly from us.
Items must be in new and unused condition. A product with dirt or wear and tear will be returned to the customer with no action taken. Products must be in our current product line, which is posted on chefhandler.com.
We gladly accept returns and exchanges within 30 days of the original invoice date from customers who purchased their Chef Handler product from our website.
Important Information about Our Standard Return Process
The product being returned or exchanged must be free of wear and tear and must be thoroughly cleaned so that all dirt and debris is removed.
Once we receive the item, we will ship your requested exchange item to you without charging any additional shipping. The new item may still be subject to duties, taxes and brokerage fees. Please allow 5 – 7 business days from the date we receive your return to complete your return or exchange.